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Frequently Asked Questions

Apartments

Crystal Flats features modern, eco-friendly studio, one-, and two-bedroom apartments in the heart of National Landing in Arlington, VA. Our open, airy floor plans include designer touches throughout, such as washed oak-style flooring, Italian kitchen cabinetry, quartz countertops, and ENERGY STAR stainless steel appliances, with elevated 10-foot ceilings and private balconies or terraces in select homes. You can explore Crystal Flats floor plans and view current pricing and availability on our interactive property map.

Crystal Flats offers flexible lease terms of 3-15 months.  Our leasing team can walk you through current lease term options, or you can check available apartments at Crystal Flats online.

Select apartment homes at Crystal Flats include private balconies or terraces. You can see the features of each available home, including outdoor space, on our interactive property map.

Yes. A full-size washer and dryer is included in every apartment home at Crystal Flats, making laundry day as easy and convenient as possible.

Crystal Flats apartment homes are cable- and high-speed internet-ready.  Residents are responsible for setting up and managing their own cable and internet connections. For residents who work from home, our stylish clubroom and communal seating areas include dedicated work-from-home spaces.

Every kitchen at Crystal Flats features ENERGY STAR stainless steel appliances, Italian kitchen cabinetry, quartz countertops, and a mobile kitchen island. You can view the complete list of Crystal Flats apartment features and amenities.

Crystal Flats combines eco-friendly, LEED-certified design with elevated urban living in the center of National Landing. Our two-tiered SkyDeck rooftop lounge (featuring a pool, private cabanas, an outdoor kitchen, and a fire pit with sweeping views of Crystal City and beyond) is what we proudly call the best rooftop in Arlington. Add 24-hour concierge service, dedicated remote work spaces, and a location steps from the Metro, restaurants, cafes, and bars, and you have modern living at its best. Browse our Crystal Flats photo gallery or take a 360° virtual tour to see for yourself.

Yes. Crystal Flats is a LEED-certified community offering ENERGY STAR-certified apartments. Crystal Flats received LEED Silver Certification in 2017 and is a participant in the Arlington County Green Building Density Incentive Program (GBIP). This program requires that energy consumption for common areas and resident apartment units be reported annually. Each year, the Crystal Flats team works with vendors to identify energy- and water-efficient options as lighting, HVAC equipment, or water fixtures need to be replaced. Additional eco-friendly features include energy-efficient lighting, low-flow plumbing to reduce water waste, low-VOC finishes for cleaner, healthier air, fully adjustable lighting and temperature controls, and ENERGY STAR stainless steel appliances. Reserved on-site parking is also available for low-emission fuel vehicles. Learn more about Crystal Flats’ ENERGY STAR certification.

The SkyDeck is Crystal Flats’ signature two-tiered rooftop lounge. It features a sparkling pool with a patio and private cabanas, outdoor kitchen and dining areas, a cozy firepit with plush seating, and sweeping views of Crystal City and beyond. See the SkyDeck and more on our 360° virtual tour of Crystal Flats.

Come see it for yourself! You can schedule a tour of Crystal Flats, take a 360° virtual tour, or check out our Facebook and Instagram pages to get a feel for everyday life in our community.

Pricing & Fees

Crystal Flats charges various fees associated with each unique lease. You can find a high-level overview of select fees and policies listed below; however, our leasing team will provide a full, itemized cost sheet for the exact apartment home you’re considering before you sign your lease.

Non-Refundable Fees

  • Application Fee — $50 per applicant over the age of 18
  • One-Time Pet Fee — $500 per pet (up to 2 pets)
  • Monthly Pet Rent — $60/Cat and $60/Dog
  • Amenity Fee — $350 at Move-In
  • Renewal Amenity Fee- $149
  • Parking Fee — Reserved underground garage parking is $150/month for your first vehicle, then $225/month for any additional vehicle. Motorcycle parking is available for $100/month. Our garage also offers on-site EV charging stations.
  • Storage Fee - Storage space is available for $50/month.
  • Trash Fee - $15/Month
  • Building Protection Fee - $10/Month. All residents will be enrolled in the Building Protection Program for $10 per month, which differs from your own Renter's Insurance. The Building Protection Program is not insurance for the tenant, but rather a protection measure for the building to allow quicker repairs after any resident-related damage.
  • Move Out Cleaning Fee - A one-time $140 cleaning fee, which is paid when you provide your notice to vacate the apartment.
  • Please contact our leasing team for the most up-to-date information on any specials or waived fees.

Refundable Fees

  • Standard Security Deposit - $350 up to 2 months’ rent (based on credit approval), determined individually for each applicant 

Crystal Flats offers underground parking with controlled access entry, along with EV charging stations. Rates are as follows:

  • Reserved underground garage parking is $150/month for your first vehicle, then $225/month for any additional vehicle.
  • Motorcycle parking is available for $100/month.

Please contact the Crystal Flats leasing team for current parking availability.

Apartment home pricing varies by specific layout, location, features, lease term, and move-in date. You can view available apartment homes and current pricing at Crystal Flats in our Interactive Floor Plan map, and be sure to ask our leasing team about any current specials (or check the home page of our website).

We sporadically offer move-in specials for new residents, which may include free rent, waived fees, and other incentives. Specials vary by apartment home, lease term, and move-in date, so availability changes often. For the most up-to-date information on current promotions, check the home page of our website or contact our leasing team directly (we’re happy to walk you through every option).

Friends make the best neighbors! Crystal Flats offers a referral program for current residents. You can find details on the Crystal Flats refer-a-friend program.

Rental Qualification Criteria

You can review the rental qualification criteria for all Dweck Properties communities online. Give us a call if there’s anything you need assistance with!

Management & Customer Service

Crystal Flats is owned and managed by Dweck Properties. You can learn more about Dweck Properties on our website!

We offer both in-person and live video tours at Crystal Flats. Tours cannot be scheduled online less than 4 hours in advance, and walk-in tours are welcome during business hours based on our team’s availability. To ensure the best experience, we recommend calling ahead to confirm. You can schedule a tour of Crystal Flats online or take a 360° virtual tour anytime.

Please note, to tour or lease any of our apartment homes, you must have either a valid U.S.-, Mexico-, or Canada-issued driver’s license or a valid, current passport. We will complete an ID verification in advance of your tour.

The Dweck Customer Service Pledge guarantees that if we haven’t met your expectations within the first 30 days of your lease start, simply provide a 30-day written notice to either 1) transfer to another residence within our community, 2) transfer to another Dweck community, or 3) break your lease (no questions asked and no additional fees).

Crystal Flats has a dedicated on-site maintenance team. Residents can submit non-emergency maintenance requests through the resident portal, and can call our dedicated resident phone number for emergency maintenance needs.

The Dweck Properties Customer Service Pledge guarantees that during weekdays, any non-emergency maintenance requests, questions, or concerns submitted will receive a personal response within two business days. If we cannot complete the non-emergency maintenance request within two business days, you will be notified of the status and when to expect resolution.

If you have any questions about Crystal Flats, wish to schedule a tour of our apartment homes, or need assistance from our management team, we encourage you to reach out to us directly. Visit our Contact Us page with instructions on how to get in touch, or chat with us using the chat option in the lower right-hand corner of our website.

Yes! All packages are delivered to the property and logged by our concierge team for safekeeping. Residents can pick up their packages directly from the concierge, or sign up for our Parcel Pending lockers for a one-time $20 fee. With lockers, we'll place your packages inside, and you can retrieve them anytime using your PIN or barcode. Please note that we don't offer delivery to individual apartment doors.

Yes, Crystal Flats offers concierge service dedicated to providing personalized assistance for our residents. Our concierge team is available 7 a.m. to 11 p.m. Sunday through Thursday, and 24 hours on Friday and Saturday.

Crystal Flats offers a full suite of amenities designed for modern living. Residents enjoy our two-tiered SkyDeck rooftop lounge with a rooftop pool, patio, cabanas, outdoor dining areas, and fireplace with plush seating, plus a 24/7 fitness center with the latest cardio and strength-training gear, a stylish clubroom with a kitchen, social seating areas, and work-from-home spaces, and a courtyard with outdoor fireplaces, landscaping, and an elegant water feature.

Additional highlights include 24-hour concierge service, a pet grooming station, bike storage and a bike workstation, underground parking with controlled-access entry, smart locks and thermostats, elevator access (including freight and loading dock access), and social resident events, all in a non-smoking community. You can view the full list of Crystal Flats amenities on our website.

Pets

Your pets are welcome at Crystal Flats! Each apartment home allows up to two pets. Cats and dogs each require a $500 one-time fee and $60 monthly pet rent. Breed restrictions may apply, so please review the full Dweck Properties pet policy. Residents also have access to an on-site pet grooming station, making pet ownership at Crystal Flats easy and convenient.

Neighborhood

Crystal Flats is located at 505 18th St S in Arlington, VA, in the heart of National Landing, Virginia’s closest bordering neighborhood to Washington, D.C. National Landing is made up of three thriving neighborhoods (Crystal City, Pentagon City, and Potomac Yard) and sits on the shores of the Potomac River overlooking the D.C. skyline. As Virginia’s largest walkable downtown, it blends the best of city living and the urban outdoors. Stay up to date on local events through the National Landing Business Improvement District, and read more about the immediate neighborhood here.

Crystal Flats is extremely walkable. Crystal Flats has a Walk Score of 92, with the Crystal City Metro station, restaurants, cafes, bars, and shopping all within walking distance. Residents also enjoy direct access to green space, biking trails, and over a dozen parks. You can explore the Crystal Flats neighborhood further on our website, or check out this Living Guide from the National Landing BID.

National Landing is home to hundreds of restaurants, shops, and retail centers, many just steps from Crystal Flats. The newly reimagined Water Park on Crystal Drive is a local favorite, with food kiosks, a cocktail and oyster bar, and outdoor seating. For everyday errands, a Whole Foods Market Daily Shop is right in Crystal City, while Westpost (formerly Pentagon Row) and the Fashion Centre at Pentagon City offer additional dining, retail, and conveniences a short walk, bike, or Metro ride away.

The Whole Foods Market Daily Shop in Crystal City is the closest option for everyday essentials. The full-size Whole Foods Market in Pentagon City and Harris Teeter locations in Pentagon City and Potomac Yard are also nearby, and Costco in Pentagon City is great for bulk staples.

The Fashion Centre at Pentagon City is the area’s premier shopping destination, with department stores and a wide range of national retailers just a short walk or one Metro stop from Crystal Flats. Next door, Westpost (formerly Pentagon Row) offers shops, restaurants, and a seasonal ice-skating rink.

Crystal Flats’ premier location offers expansive entertainment options, including the walkable Lucky Strike bowling alley, Lantern Restaurant & Karaoke Bar, and the  Alamo Drafthouse Crystal City, home to a nine-screen dine-in cinema with first-run films, specialty programming, and an aviation-themed bar. The Water Park hosts live performances and cultural programming throughout the year, and the legendary Birchmere music hall in nearby Alexandria welcomes nationally touring artists. Washington, D.C.’s museums, theaters, and landmarks are also just a few Metro stops away. You can learn more about many of the fantastic National Landing restaurants and retailers here on our blog, The Human State.

Crystal Flats features a 24/7 on-site fitness center with the latest cardio and strength-training gear. Just minutes away, the Long Bridge Aquatics & Fitness Center at Long Bridge Park offers even more ways to stay active, and the Mount Vernon Trail is a favorite for runners and cyclists along the Potomac River.  For more variety, Movement Crystal City offers nearby indoor rock climbing and training. Crystal City and Pentagon City also offer expansive fitness studio options, like [solidcore], CorePower, PureBarre, Orangetheory, and CrossFit at Brazen Fitness.

The Mount Vernon Trail is one of the region’s most scenic multi-use trails, running along the Potomac River from George Washington’s Mount Vernon estate past Old Town Alexandria and Reagan National Airport to Theodore Roosevelt Island. It connects to the Four Mile Run Trail and the Washington & Old Dominion (W&OD) Trail for longer rides and runs, and residents can store their bikes on-site with our bike storage and workstation.

Crystal Flats residents have access to over a dozen nearby parks. Long Bridge Park offers more than 36 acres of recreation and open space, and Gravelly Point Park along the Potomac is a local favorite for picnics, plane spotting, and river views. The Water Park on Crystal Drive adds a lively outdoor gathering space just steps from home, and our on-site courtyard features outdoor fireplaces and an elegant water feature.  The brand-new Metropolitan Park (locally known as “Met Park”) is another nearly outdoor destination featuring green space, playgrounds, dining, and community activations. You can sign up to learn more about community activations and happenings on the National Landing BID website.

Absolutely. With a Walk Score of 92 and the Crystal City Metro station just steps away, Crystal Flats is ideal for car-free living. The Blue and Yellow lines connect you to downtown Washington, D.C., Reagan National Airport, and the entire region, and the Virginia Railway Express (VRE) is nearby for regional commuting. On-site bike storage makes cycling easy, and you can learn more about getting around National Landing without a car.

The Crystal City Metro station, served by the Blue and Yellow lines, is just steps from Crystal Flats, and the Pentagon City Metro station is also within walking distance. From Crystal City, Reagan National Airport is just one stop away, and downtown Washington, D.C. is only minutes away by Metro.

Reagan National Airport is less than two miles from Crystal Flats, within walking distance or just one Metro stop from the Crystal City station. For residents who travel frequently, this is an exceptional convenience and one of the most accessible airport locations in the entire D.C. metro area.

Yes. The Crystal City Virginia Railway Express (VRE) station is within walking distance of Crystal Flats, providing commuter rail service between downtown Washington, D.C. and major Virginia suburbs along the I-66 and I-95 corridors. For schedules, fares, and station information, visit VRE’s website.

Crystal Flats is located less than a half mile from Amazon’s new East Coast headquarters, situated above Metropolitan Park. Crystal Flats is a mile and a half from the new Virginia Tech Innovation Campus in Potomac Yard, under a ten-minute drive. The neighborhood is also home to numerous small businesses, startups, and mission-driven organizations, including March of Dimes, PBS, Conservation International, and the Consumer Technology Association. Crystal Flats is also situated in the award-winning Arlington Public Schools district.

Resident Events

Crystal Flats hosts resident social and networking events throughout the year, designed to connect you with your neighbors and build a sense of community. These get-togethers are a casual and fun way to meet your neighbors and get to know our team! To stay up to date on resident events and see what life at Crystal Flats looks like, keep an eye on our Facebook and Instagram pages or reach out to our team directly.

Military & Employer Discounts

Our Preferred Employer Program supports local public service and community-serving professionals. The program offers a 3% rent concession and a waived application fee for eligible applicants with the following professions:

  • Firefighters
  • Police
  • Any school personnel (teachers, admin, custodial, etc.)
  • EMS/EMT (Emergency Medical Services/Technicians)

In order to qualify for the discount:

  • The professional must live and work in the same county/city as our community
  • Applicants must provide proof of employment via a paystub or otherwise
  • If another special discount is offered for the apartment home you’d like to rent, you can choose that special pricing or the 3% discount, but not both

We also offer a unique discount for Amazon employees. Reach out to our leasing team today to learn more!

Crystal Flats is an active participant in the Military Rental Partnership Program (RPP), which means that we offer a 5% military discount to active-duty individuals who qualify through participating bases and defense organizations. The program may include waived security deposit, application, and credit check fees, subject to location- and organization-specific participation guidelines. Reach out to our leasing team today to learn more!

Qualifying military situations (such as active duty, deployment, change of duty station, reservist or National Guard activation, voluntary enlistment, draft, or release from active duty) allow early lease termination consistent with SCRA protections, without lease termination fees or concession payback charges when documentation is provided. Foreign Service members and Diplomats can request additional lease-break accommodations through the leasing team.

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